Refund and Returns Policy
Thank you for shopping with us at Cheeta Enterprises. Please review our return and refund guidelines below.
Return Window
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Our return policy lasts 2 days from the date of purchase.
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If more than 2 days have passed, unfortunately, we cannot offer a full refund or exchange.
Eligibility for Returns
To qualify for a return:
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The item must be unused and in the same condition as received.
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It must be in the original packaging.
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A receipt or proof of purchase is required.
Please do not send your purchase back to the manufacturer.
Non-Returnable Items
Certain items cannot be returned, including:
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Gift cards
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Downloadable software
Partial Refunds May Be Granted
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Books with visible signs of use
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Opened media (CDs, DVDs, VHS tapes, software, video games, cassettes, vinyl records)
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Any item not in original condition, damaged, or missing parts not due to our error
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Items returned more than 2 days after delivery
Refund Process
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Once your return is received and inspected, we will notify you via email.
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If approved, a refund will be processed to your original payment method within a few business days.
Late or Missing Refunds
If your refund hasn’t been received:
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Recheck your bank account.
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Contact your credit card company — processing may take time.
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Contact your bank — some delays are possible.
Still no refund? Contact us at: info@cheetaenterprises.com
Sale Items
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Only regular-priced items are refundable.
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Sale items are non-refundable.
Exchanges
We only replace items if they are defective or damaged.
To exchange for the same item, email: info@cheetaenterprises.com
Send your item to:
Cheeta Enterprises
377, Near Nagda Restaurant, University Road,
Udaipur (Raj.) 313001
Gifts
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If the item was marked as a gift and sent directly to you, you’ll receive a gift credit once the return is received.
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If the gift was not marked or sent to the gift giver, the refund will be issued to the gift giver.
Shipping Returns
Return your product to:
Cheeta Enterprises
377, Near Nagda Restaurant, University Road,
Udaipur (Raj.) 313001
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Return shipping costs are the customer’s responsibility and non-refundable.
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If you receive a refund, the return shipping cost will be deducted from your refund.
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For expensive items, we recommend using a trackable shipping service or shipping insurance — we do not guarantee receipt of returned items.
Need Help?
Contact us with any questions at:
info@cheetaenterprises.com
